Cancellation Policy

Rye Brook Cancellation Policy

Please note that our cancellation policy enables you to cancel or reschedule your appointment up to 12 hours in advance with no penalty.  All cancellations less than 12 hours in advance and no shows will be charged a $25 fee administered to your credit card.  We understand that you may need to reschedule or cancel your appointment and emergencies arise. If you are unable to keep your appointment please notify us as soon as possible.  If you arrive more than 10 minutes late without notice you are forfeiting your scheduled appointment time and may have to wait to be seen.

Hamptons Cancellation Policy

Please note that our cancellation policy allows you to cancel or reschedule up to 12 hours prior to your appointment. Failure to cancel or reschedule at least 12 hours in advance will result in being charged in full for your service. A credit card will be required at the time of booking.